Welcome to Trendzo. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, interact with our services, or make a purchase from Trendzo. Please read this policy carefully to understand your rights and our responsibilities regarding your privacy.
- Introduction
Trendzo (“we,” “our,” or “us”) operates as an online fashion shopping platform offering clothing, accessories, and related products. This Privacy Policy applies to all users who access our website, browse, register an account, or make a purchase. By using Trendzo, you consent to the practices described in this policy. - Information We Collect
We collect several types of information to provide and improve our services.
2.1 Personal Information
When you engage with our platform, you may provide personal data such as:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party gateways; we do not store full card numbers)
- Account username and password
- Order history
2.2 Non-Personal Information
We may automatically collect non-identifiable data when you visit Trendzo, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent
- Referring URLs
This helps us understand user behavior and optimize site performance.
2.3 Cookies and Tracking Technologies
Trendzo uses cookies, web beacons, pixels, and similar tracking tools to personalize user experience, track browsing patterns, and improve our service offerings. Cookies help remember your preferences, cart activity, and account sessions. You may disable cookies through your browser settings, though some site features may not function properly without them.
- How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Improve customer experience
- Personalize product recommendations
- Provide customer support
- Enhance website design and functionality
- Send promotional emails, updates, discounts, and newsletters (you may opt-out anytime)
- Monitor website usage for security and analytics
- Prevent fraudulent activity and unauthorized access
- Sharing and Disclosure of Information
Trendzo does not sell your personal information. However, we may share certain data with trusted third parties under these circumstances:
4.1 Service Providers
We work with external vendors to support our operations, including:
- Payment gateways
- Shipping and logistics partners
- Marketing and analytics providers
- Website hosting and maintenance services
These partners access your data only to fulfill services on our behalf and must safeguard it.
4.2 Legal Obligations
We may disclose information if required by law, regulatory obligations, or to protect the rights, safety, and property of Trendzo, its users, or the public.
4.3 Business Transfers
If Trendzo undergoes a merger, acquisition, or sale of assets, user information may be transferred to the new entity. We will inform you of such changes when applicable.
- Data Security
We implement strict technical and administrative measures to secure your personal information, including:
- Encrypted data transmission (SSL)
- Secure payment processing
- Restricted employee access
- Regular software updates and security checks
Despite our efforts, no online platform can guarantee complete security. By using Trendzo, you acknowledge and accept this inherent risk.
- Your Rights and Choices
Depending on your region, you may have the following rights regarding your personal data:
6.1 Right to Access
You may request details about the information we hold about you.
6.2 Right to Update or Correct
You may modify your account details or request corrections of inaccurate data.
6.3 Right to Delete
You may request deletion of your account or personal data, subject to legal retention requirements.
6.4 Right to Opt-Out
You may unsubscribe from promotional communications at any time by using the “unsubscribe” link in our emails or contacting customer support.
6.5 Right to Disable Cookies
You may manage cookie settings in your browser to restrict tracking.
- Children’s Privacy
Trendzo does not knowingly collect personal information from individuals under the age of 13. If we discover that a minor has provided us with data, we will promptly delete it. Parents or guardians who believe a child has submitted information should contact us immediately. - Third-Party Links
Our website may include external links to third-party sites. Trendzo is not responsible for the privacy practices, content, or security of these external websites. We encourage users to review the privacy policies of any third-party site they visit. - Retention of Data
We retain personal information only as long as necessary to:
- Fulfill the purpose it was collected for
- Meet legal or regulatory obligations
- Resolve disputes
- Enforce agreements
Once data is no longer needed, we securely delete or anonymize it.
- International Data Transfers
If you access Trendzo from outside our primary operating country, your data may be transferred, processed, or stored in another jurisdiction. By using our website, you consent to such transfers and acknowledge that privacy laws may differ between regions.