Welcome to Trendzo! These Terms and Conditions (“Terms”) govern your use of our website, products, services, and all associated features offered by Trendzo (“Trendzo,” “we,” “us,” or “our”). By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services. If you do not agree with any part of these Terms, you must discontinue using our website immediately.
1. Introduction
Trendzo is an online fashion shopping platform that offers clothing, accessories, and lifestyle products. These Terms apply to all visitors, customers, users, and individuals accessing our website. By using any part of the site, including browsing products, creating an account, or placing an order, you acknowledge that you have read, understood, and accepted these Terms.
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will become effective immediately upon posting. It is your responsibility to review these Terms periodically.
2. Eligibility
To use our website or make purchases, you must:
- Be at least 18 years old, or have consent from a parent or guardian.
- Provide accurate and complete information when creating an account or placing an order.
- Use the website in compliance with all applicable laws and regulations.
Any use of the website by individuals who do not meet these conditions may result in termination of access.
3. Account Registration
To access certain features of Trendzo, you may be required to create an account. By registering:
- You agree to provide truthful, accurate, and up-to-date information.
- You are responsible for maintaining the confidentiality of your login details.
- You must notify us immediately of any unauthorized access or suspicious activity.
- You agree not to create multiple accounts or impersonate another user.
Trendzo is not liable for any loss or damage arising from the misuse of your account.
4. Products and Availability
We strive to display accurate product descriptions, images, colors, sizes, and prices. However:
- Colors may vary slightly due to screen settings or lighting.
- Product availability is not guaranteed and may change at any time.
- We reserve the right to discontinue products, update descriptions, or change pricing without notice.
Trendzo is not responsible for typographical or technical errors.
5. Pricing and Payment
All prices displayed on our website are listed in the currency applicable to your region. Product prices may change at any time due to promotions, product updates, or market changes.
By placing an order, you agree that:
- You are authorized to use the payment method you provide.
- You will pay all applicable charges, including taxes, delivery fees, and surcharges.
We accept multiple payment methods such as credit/debit cards, digital wallets, and other supported payment platforms. Trendzo uses secure payment gateways, but we cannot be held liable for unauthorized charges beyond our control.
6. Order Acceptance and Cancellation
When you place an order, you will receive an order confirmation email. This does not guarantee acceptance of your order. Trendzo reserves the right to:
- Accept or decline your order for any reason.
- Cancel orders due to inaccurate pricing, stock issues, fraud suspicion, or system errors.
- Request additional information for verification purposes.
If your order is canceled after payment, you will receive a full refund.
7. Shipping and Delivery
Trendzo aims to process and ship orders promptly. However:
- Delivery times may vary depending on location, courier service, and external factors.
- Trendzo is not responsible for delays caused by customs, natural events, holidays, or courier issues.
- Incorrect shipping information provided by the customer may lead to delays or non-delivery.
Shipping fees and estimated delivery timelines are displayed during checkout.
8. Returns, Exchanges, and Refunds
Our detailed Return and Refund Policy outlines eligible items, timelines, and procedures. By purchasing from Trendzo, you agree to follow the terms of that policy.
Generally:
- Items must be unworn, unwashed, and in original condition.
- Certain items (such as intimate wear or clearance items) may not be eligible for return.
- Refunds may take several business days depending on your payment provider.
Returns must be initiated within the timeframe stated in our Return Policy.
9. Intellectual Property Rights
All content on the Trendzo website—including text, images, videos, graphics, logos, designs, and product descriptions—is the intellectual property of Trendzo or its licensors. You agree not to:
- Copy, reproduce, distribute, or modify any content.
- Use our website’s materials for commercial purposes without written consent.
- Create derivative works from our intellectual property.
Unauthorized use of our content may result in legal action.
10. User Conduct and Restrictions
When using Trendzo, you agree NOT to:
- Use the website for unlawful or harmful purposes.
- Attempt to hack, disrupt, damage, or interfere with website functionality.
- Upload viruses, malware, or harmful code.
- Mislead other users or impersonate any individual or entity.
- Engage in fraudulent transactions or chargebacks.
Violation of these rules may result in suspension or permanent termination of access.